Privacy Policy
Last updated: October 12, 2026
Morocco Great Tours (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit moroccogreattours.com, contact us, or enquire about or book one of our tours.
1. Information We Collect
We may collect:
-
Contact details, such as your name, email address, telephone number, WhatsApp number, country of residence, and other details you provide when you contact us or request a quotation.
-
Travel and booking details, such as travel dates, group size, itinerary preferences, accommodation preferences, pickup location, and special requests.
-
Information relevant to your trip, including dietary requirements, accessibility needs, or other information you voluntarily provide so we can arrange your travel services.
-
Payment-related information needed to process a booking. Payments may be processed by third-party providers; we do not intentionally store full payment-card details unless this is necessary and handled securely.
-
Website and device information, such as IP address, browser type, pages viewed, referring website, approximate location, and usage information collected through cookies or similar technologies.
Please do not send sensitive personal information unless we specifically need it to arrange your trip.
2. How We Use Your Information
We use personal information to:
-
Respond to enquiries and prepare tour proposals or quotations.
-
Confirm, operate, and support your booking.
-
Arrange transport, accommodation, guides, activities, and other services included in your itinerary.
-
Communicate with you before, during, and after your trip.
-
Improve our website, services, and customer experience.
-
Maintain records, prevent fraud, protect our business, and comply with legal obligations.
-
Send relevant marketing communications where permitted by law or where you have consented. You may unsubscribe at any time.
3. How We Share Information
We may share only the information needed to arrange or provide your trip with trusted service providers, including hotels, riads, desert camps, transport providers, local guides, activity providers, and payment processors.
We may also share information where required by law, to protect our rights or safety, or as part of a business reorganisation. We do not sell your personal information.
Because travel services may involve providers in Morocco and other countries, your information may be processed outside your country of residence. We take reasonable steps to ensure that such processing is handled appropriately.
4. Cookies and Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand visitor activity, and improve performance.
We use Google Analytics or similar tools to understand how visitors use our website. These services may collect information such as pages visited, device type, browser information, and approximate location. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
5. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to manage bookings, resolve enquiries or disputes, meet legal and accounting obligations, and protect our business.
6. Security
We use reasonable administrative, technical, and organisational measures to protect personal information. However, no website, email system, or internet transmission can be guaranteed to be completely secure.
7. Your Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information. You may also have the right to object to certain processing or withdraw consent for marketing communications.
To make a request, please contact us using the details on our Contact Us page. We may need to verify your identity before responding.
8. Children
Our website and services are not intended for children who cannot legally enter into travel arrangements without a parent or guardian. If a parent or guardian believes that a child has provided us with personal information, they may contact us to request its deletion.
9. Third-Party Links
Our website may link to third-party websites, including review platforms and social-media services. We are not responsible for their privacy practices. Please review the privacy policy of each third-party website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with its revised “Last updated” date.
11. Contact Us
For privacy questions or requests, please contact Morocco Great Tours through the contact details published at moroccogreattours.com/contact-us/.